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TERMS AND CONDITION - USE OF WEBSITE POLICY PLEASE READ ALL THE TERMS AND CONDITIONS CAREFULLY

Low-season

  1. 1 night’s tariff required at the time of booking
  2. 1 night’s tariff is non-refundable from the time of booking
  3. Payment in full is required 14 days prior to arrival
  4. There is no cancellation refund within 14 days prior to arrival
  5. There is no refund for early departure
  6. Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates.  A refund will not be given if testing positive before arrival.   
  • Any dates outside of Mid and High Season

Mid-Season

  1. 1 night’s tariff required at the time of booking
  2. 1 night’s tariff is non-refundable from the time of booking
  3. Payment in full is required 21 days prior to arrival
  4. There is no cancellation refund within 21 days prior to arrival
  5. There is no refund for early departure
  6. Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates.  A refund will not be given if testing positive before arrival.   
  • 16/09/2022 – 04/10/2022
  • 26/10/2022 – 31/10/2022
  • 01/04/2023 – 28/04/2023
  • 24/06/2023 – 10/07/2023
  • 16/09/2023 – 04/10/2023
  • 29/03/2024 – 14/04/2024
  • 22/06/2024 – 07/07/2024
  • 14/09/2024 – 29/09/2024

High Season

  1. 1 night’s tariff required at the time of booking
  2. 1 night’s tariff is non-refundable from the time of booking
  3. Payment in full is required 30 days prior to arrival
  4. There is no cancellation refund within 30 days prior to arrival
  5. There is no refund for early departure
  6. Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates.  A refund will not be given if testing positive before arrival.   
  • 15/12/2022 – 20/01/2023
  • 15/12/2023 – 20/01/2024
  • 15/12/2024 – 20/01/2025

High Season Event

  1. 1 night’s tariff required at the time of booking
  2. 1 night’s tariff is non-refundable from the time of booking
  3. Payment in full is required 60 days prior to arrival
  4. There is no cancellation refund within 60 days prior to arrival
  5. There is no refund for early departure
  6. Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates.  A refund will not be given if testing positive before arrival.
  • Gold Coast 600 26/10/2023 – 31/10/2023

Pacific Airshow Gold Coast

  1. 1 night’s tariff required at the time of booking
  2. 1 night’s tariff is non-refundable from the time of booking
  3. Payment in full is required 30 days prior to arrival
  • Pacific Airshow Gold Coast 17/08/2023 – 22/08/2023

Promo Codes/ Coupons

Please be aware that using coupons or promo codes when making a reservation is subject to the same rules as the dates selected.