TERMS AND CONDITION - USE OF WEBSITE POLICY PLEASE READ ALL THE TERMS AND CONDITIONS CAREFULLY
Low-season
- 1 night’s tariff required at the time of booking
- 1 night’s tariff is non-refundable from the time of booking
- Payment in full is required 14 days prior to arrival
- There is no cancellation refund within 14 days prior to arrival
- There is no refund for early departure
- Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates. A refund will not be given if testing positive before arrival.
- Any dates outside of Mid and High Season
Mid-Season
- 1 night’s tariff required at the time of booking
- 1 night’s tariff is non-refundable from the time of booking
- Payment in full is required 21 days prior to arrival
- There is no cancellation refund within 21 days prior to arrival
- There is no refund for early departure
- Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates. A refund will not be given if testing positive before arrival.
- 16/09/2022 – 04/10/2022
- 26/10/2022 – 31/10/2022
- 01/04/2023 – 28/04/2023
- 24/06/2023 – 10/07/2023
- 16/09/2023 – 04/10/2023
- 29/03/2024 – 14/04/2024
- 22/06/2024 – 07/07/2024
- 14/09/2024 – 29/09/2024
High Season
- 1 night’s tariff required at the time of booking
- 1 night’s tariff is non-refundable from the time of booking
- Payment in full is required 30 days prior to arrival
- There is no cancellation refund within 30 days prior to arrival
- There is no refund for early departure
- Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates. A refund will not be given if testing positive before arrival.
- 15/12/2022 – 20/01/2023
- 15/12/2023 – 20/01/2024
- 15/12/2024 – 20/01/2025
High Season Event
- 1 night’s tariff required at the time of booking
- 1 night’s tariff is non-refundable from the time of booking
- Payment in full is required 60 days prior to arrival
- There is no cancellation refund within 60 days prior to arrival
- There is no refund for early departure
- Any guest who tests positive for COVID prior to their arrival and is unable to travel will be given a credit where they can alter their stay dates. A refund will not be given if testing positive before arrival.
- Gold Coast 600 26/10/2023 – 31/10/2023
Pacific Airshow Gold Coast
- 1 night’s tariff required at the time of booking
- 1 night’s tariff is non-refundable from the time of booking
- Payment in full is required 30 days prior to arrival
- Pacific Airshow Gold Coast 17/08/2023 – 22/08/2023
Promo Codes/ Coupons
Please be aware that using coupons or promo codes when making a reservation is subject to the same rules as the dates selected.